帐户服务
什么是SmartHub?
SmartHub is a mobile app that allows you to manage your account from the palm of your hand.
- 查看账单
- Make one-time payments
- Setup Autopay, Budget, eBill
- 24/7监控使用情况
- Report service issues
- Receive notifications
- Update your contact or payment information
如何报名
To set up your account simply download the SmartHub mobile app through the Apple App Store (iOS devices) or Google Play Marketplace (Android devices) or visit http://cowlitzpud.smarthub.鸡笼.
- Enter your seven-digit account number, last name and email address.
- Create a password and select a security question.
- You are all set to go!
What is 预算帐单?
Same payment every month. No need to worry about unexpected high monthly bills. Use 预算帐单 to help you manage your finances with equal monthly payments.
它是如何工作的
Your payment is calculated by averaging the past 12-months of electrical usage at your current location. This number is then used to set your monthly payment.
Because usage is typically lower in the summer and fall, your payments will establish a credit balance for the higher-usage winter months.
You must make your budget payment each month before the due date to remain on 预算帐单.
Accounts will be reconciled annually and adjusted based on actual usage, but the goal is to have zero balance at the end.
如何报名
Call us at (360) 423-2210 or sign up on SmartHub.
什么是自动转帐?
Enroll in 自动转帐 and ensure your payment is received on time.
- Saves you money – no more late fees or stamps
- Saves you time – no more check writing and mailing
- Reduces identify theft potential – no lost personal information in the mail
它是如何工作的
We will automatically debit the bank account, debit card or credit card you have chosen every month for the total amount due.
You will receive a notification when your bill is ready for review and a confirmation that your payment is scheduled for payment.
You can modify or update your payment method any time through the SmartHub app.
如何报名
Sign up for 自动转帐 on SmartHub. Download the SmartHub mobile app through your phone app store. Select 自动转帐 and enter your payment information or complete the 自动转帐 Authorization Form (PDF) and return to 考利茨 PUD.
什么是预付?
预付 is a pay as you go alternative to buying electricity. You buy electricity the same way you buy gasoline – before you use it.
- Manage your usage through SmartHub
- Pay what you want, when you want
- 不再有滞纳金
- No account deposit required
- Use your current deposit to pay off debt
它是如何工作的
Instead of receiving your traditional bill each month, customers manage their account through the SmartHub app.
Monitor your usage and when your pre-paid balance gets low, simply make a payment to replenish your account.
- $25 minimum starting balance
- 无项目费用
- Low balance notifications
- The average 预付 customer reduces their usage by 7-12%, that’s money you could potentially save!
如何报名
完成 预付 Agreement Form (PDF) and return to 考利茨 PUD. A customer service representative will contact you to set you up and answer any of your questions about 预付.
什么是电子账单?
It’s Fast, It’s Free, It’s Green. eBill is an electronic alternative to receiving your bills through the mail.
- 安全可靠
- Quick and easy access
- Emailed to you monthly
- 节省邮资
- Download, save and print current and past bills
如何报名
Sign up for eBill on SmartHub. Download the SmartHub mobile app through your phone app store. When registering for the first time it will ask you if you would like eBill, simply select yes.
Or to sign up later, go to Settings/Paperless Billing in SmartHub. Once complete you will receive an email confirming setup. You should start receiving your eBill for the next bill cycle, which may take up to 30 days.
